We prepare orders within 24/48 business hours of purchase confirmation.

We accept the payment methods available at checkout. Options may include card, PayPal, and other systems active on the site.

Yes. When the order is entrusted to the courier, you will receive a communication with the tracking link.

Yes. Payments are handled through secure and certified platforms. Albertini Gioielli does not store full credit card details.

Shipping within Italy has a fixed cost of €10 and is carried out by GLS.

If your order has not yet been shipped, we will do our best to help you. Please contact us immediately with your order number.

We accept the payment methods available at checkout. Options may include card, PayPal, and other systems active on the site.

Yes. We only offer original jewelry from official brands and channels.

Yes. Payments are handled through secure and certified platforms. Albertini Gioielli does not store full credit card data.

Yes, where provided by the manufacturer. For any assistance you may need, we will guide you through the procedure.

If your order has not yet been shipped, we will do our best to help you. Contact us immediately, quoting your order number.

Yes. Any slight color differences may be due to lighting or screen settings.

Yes, you can request a return within the terms indicated on the Returns and Refunds page. The product must be intact, unused, and complete with original packaging.

Contact us within 48 hours of delivery with photos of the product, packaging, and order number. We will investigate the situation immediately.

Return shipping costs are generally borne by the customer, except in cases of defects or shipping errors.